The issue where the inbox was visible but chats were not displaying has now been resolved. Everything should be working as expected.
If you’re still experiencing any issues, please let us know. Thanks for your patience!
Posted Mar 12, 2025 - 10:59 CET
Investigating
We’re aware of an issue where the inbox is visible, but chats are not displaying. Our team is actively investigating and working on a solution. We’ll provide updates as soon as we have more information.
Posted Mar 12, 2025 - 10:42 CET
This incident affected: Saysimple platform dashboard.