Saysimple Status Status

All Systems Operational

Saysimple platform dashboard Operational

Messaging API Operational

Insights API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

Planned maintenance (November 20th)

Completed - The scheduled maintenance has been completed.
Nov 21, 05:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:00 CET

Scheduled - We will undergo scheduled maintenance at this time. Please be aware that during this window, the platform will be inaccessible to all users. We apologize for any inconvenience this may cause and appreciate your understanding.
Nov 14, 15:22 CET

Nov 20, 2024

Nov 19, 2024

Disruption: chats are not loading

Resolved - The platform is fully operational again. However, in some cases, we’ve noticed that messages may be duplicated or missing. Unfortunately, it’s not possible to retrieve the lost messages. We sincerely apologize for this inconvenience and will continue to closely monitor the root cause of the issue.
Nov 19, 14:40 CET

Update - We are continuing to investigate this issue.
Nov 19, 13:50 CET

Investigating - We’ve identified an issue that may prevent chats from not appearing in the inbox. We will provide an update as soon as we have more information.
Nov 19, 13:47 CET

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.